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Consuelo is a modern CRM platform designed specifically for sales-driven organizations. Built on top of Twenty CRM, Consuelo adds powerful telephony capabilities that let you make calls directly from your CRM without switching between apps.

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Who is Consuelo for?

Consuelo is designed for:
  • Insurance Agents who need to manage client relationships and make outbound calls efficiently
  • Sales Teams that require a unified platform for contacts, calling, and pipeline management
  • Small to Medium Businesses looking for an affordable, customizable CRM solution

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Key Features

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Integrated Dialer

Make and receive calls directly within the CRM. The dialer supports:
  • Click-to-call from any contact record
  • Cold and warm call transfers
  • Hold and mute controls
  • DTMF tone entry
  • Local presence for better answer rates

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Contact Management

  • Import contacts from CSV
  • Automatic phone number normalization
  • Do Not Call (DNC) list management
  • Contact queuing for parallel dialing

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AI Coaching

  • Real-time call analysis
  • Post-call transcription and summary
  • Objection handling suggestions

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Getting Started

  1. Sign up at crm.consuelohq.com
  2. Import your contacts via CSV
  3. Configure your caller ID settings
  4. Start making calls
Consuelo requires Twilio for telephony. You’ll need to configure your Twilio credentials in Settings.